Returns & Exchanges
Cosette offers a 14-day return window for all eligible items to ensure your luxury shopping experience is seamless and satisfactory. All returned products must be in their original, unworn condition with all designer tags and security seals intact.
Initiate Your Request
Log into your Cosette account and navigate to the 'Order History' section to submit a return request and receive your Return Authorization number.
Package Your Items
Carefully place the items in their original designer packaging and shipping box to ensure they are protected during transit.
Attach Shipping Label
Affix the prepaid shipping label provided via email to the outside of your package, ensuring any previous delivery labels are covered.
Drop Off and Track
Deliver your package to the nearest authorized courier location and retain your drop-off receipt to track the progress of your return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing